AXIS/Guide

How to choose AI training for a non-technical team

A practical checklist for buying AI training for people who do not work in technology. Ten questions to ask, the training types compared, and what fair pricing looks like in Cyprus.

Ten questions to ask

Ask every provider these before you commit. The answers separate training that changes how people work from training that only fills an afternoon.

Should the training be role-specific?

For speed, yes. Generic courses teach general AI skills. Role-specific training teaches the tasks your people actually do, whether that is drafting lesson plans, processing invoices or preparing board packs. Awareness can be generic. Skill building should be role-specific.

Does it cover real workplace tasks?

The training should start from your tasks (emails, reports, presentations, documentation), not from a tour of tools. Ask to see an exercise based on work your team genuinely does. If the provider cannot show one, the workshop will be generic.

Is it hands-on or presentation-based?

Hands-on practice changes behaviour. Presentations inform. Ask for the ratio of practice time to talk time, and aim for most of the session with your team at keyboards, working their own tasks rather than watching a demo.

Does it address confidentiality and responsible AI?

Every team will paste company data into a public tool at some point. Good training states clearly what is safe to use and what must never be pasted, and teaches people how to verify AI output before it is used or shared.

Does it produce reusable workflows?

The proof of training is a workflow participants can repeat the next day. Ask what participants take away: templates, checklists, documented steps, or a personal workflow for their main task.

Does the trainer have teaching experience?

Knowing AI and teaching it are different skills. Ask about teaching background and how the trainer adapts to non-technical audiences. Watch how they explain one concept; if it comes with jargon, your team will not ask questions.

Does the programme measure time saved?

Ask for before-and-after examples from real participants. Testimonials that name the task and the time reduction are stronger evidence than broad productivity claims. Individual results vary, so published examples should be framed as exactly that.

Are follow-up materials included?

Skills decay without support. Ask what happens after the session: reference guides, recorded workflows, office hours, or a follow-up session. Post-training support is what turns a good workshop into lasting habits.

Workshop, course, or implementation programme?

Match the format to the goal. An awareness talk gives exposure. A prompting workshop builds individual skills. A role-specific workflow workshop produces immediate productivity. An implementation programme drives organisation-wide adoption. The comparison table below shows the trade-offs.

What should AI training cost?

Price is driven by format, duration, participant numbers, customisation and follow-up support. In Cyprus, HRDA subsidy can cover a large part of the cost through certified training centres, so the net price to the employer can be modest. Private programmes are typically priced per half-day or full day, with customisation and support added on.

Training types, compared

Each format solves a different problem. There is no single right answer; there is a right answer for your goal.

Training typeBest forAdvantagesLimitations
AI awareness talkInitial exposureFast and accessibleLimited behaviour change
Prompting workshopIndividual AI skillsHands-on practiceMay not address team processes
Role-specific workflow workshopImmediate productivityDirectly relevant to daily workRequires preparation
AI governance programmePolicy and riskImproves responsible adoptionDoes not automatically build practical skills
Implementation programmeOrganisation-wide adoptionCombines workflows, training and governanceLarger investment

Choosing where you are on this table is deciding most of the outcome. The rest is picking a trainer who can deliver the format honestly.

A fair price in Cyprus

What determines what you pay, and what you should receive for it.

What drives the price
  • Public open-enrolment course or private in-house programme
  • Half-day versus full-day, or a multi-session programme
  • Participant numbers and per-seat cost
  • Customisation to your department's actual tasks
  • Follow-up support and materials
  • The HRDA subsidy, which can cover a large part of the cost through a certified training centre
What you should expect to receive
  • A clear programme outline before you pay
  • Hands-on practice on tasks from your workplace
  • Written workflows and reference materials to keep
  • Data-protection and verification guidance built in
  • One named trainer who delivers, not a rotating cast
  • A defined follow-up, not a one-off session
If a provider cannot describe what is included in the price, that is an answer too.

A note on our own programmes

We deliver the role-specific workflow workshop described above, and we are one of several providers in Cyprus. We are comfortable being compared on these ten questions.

Our open-enrolment courses run through EFACT, a HRDA-certified training centre, and are largely subsidised. Private in-house programmes start at a similar customary range for the Cyprus market, with the HRDA subsidy applied where your programme qualifies.

Ask us the ten questionsMeet the trainer
Where we stand
  • Role-specific: programmes are built around your team's tasks
  • Hands-on: practice time beats talk time in every workshop
  • Responsible by design: accuracy checks and data protection are part of every workflow
  • Measured: published participant results name the task and the time
  • Supported: post-training support included in private programmes

Compare us on your own questions.

Bring the list to a call. If our answer to any of the ten sounds generic, tell us. That is the point of the exercise.

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